Workshop Facilitator
Here's a brief overview of what all things a Workshop Facilitator would be responsible of.

Role and responsibilities

As a workshop facilitator, you are moderating workshops and guiding a (client) team through a design process. This requires you to be confident speaking to strangers online and very succinct and clear with the use of your language in general. Key principles for facilitation are the inclusion of all participants in all exercises and making sure everyone contributes throughout the workshops.
Your role also allows you to advise the client team on a product-related topic like growth, communication, strategy etc., almost like a consultant depending on your skillset. You take responsibility for the results of the workshops and also act as a communicator among the members of the workshop team.

Qualifications and Experience

  • Experience leading and facilitating creative workshops for teams - ideally the Google Ventures / Jake Knapp Design Sprint, or similar.
  • Deep understanding of product design, user experience and client needs, with regards to product strategy.
  • Excellent verbal and written communication skills.
  • Confident communication with clients, expectation management and being able to make them feel comfortable regardless of their stress levels.
  • Understanding and interest in the evolving web3 space, its product challenges, blockchain applications and token economics.

Capability IDs and Tasks

Work etiquette

  • Please behave professionally and reduce visual noise on camera (items in background), auditory noise (background) and contextual noise (unnecessary words or comments) to a minimum.
  • Always listen to the client and pay attention to their needs.
  • Always-Be-Capturing. When someone speaks and the content of the conversation is important, write notes on a Miro board or in your personal notebook to make sure that you can refer back to them later.
  • Always have Discord open with the internal project channel for conversations with the team outside of Zoom.
  • Mute your phone and desktop notifications. You need to be 100% present in the workshops.
  • Don't eat, smoke or do any other activities during workshops. If you are not the main facilitator, turn off your camera in case you need to step away from the screen.

Invoicing

Remember to send us your invoice after the project is finished.

Tools

  • High performance computer
  • High speed internet connection
  • High quality microphone
  • Spotify
  • Miro (Remote Whiteboard)
  • Zoom (Video-conferencing)
  • OBS (Recording)
  • Discord (Team Chat)
Last modified 4mo ago