Getting Paid
There are several scenarios for invoicing or requesting payment from Deep Work.

Payment Method

Payments will be made in:
  • Projects starting before 1st of June: e.g. Ridehere, Obol, payments are made in USDC on Ethereum mainnet.
  • Projects starting after the 1st of June: payments are made in xDAI on Gnosis Chain.
Payments are made by:
  • Team members are paid once a project finishes by the Creative Director.
  • Creative Directors and Departments are paid once the final invoice is paid.
  • All other payments are paid once per month by the third working day of the month.
  • See the full terms below.

Instructions

Terms:
Upon completion of a project, after the delivery of your work (bounty or task), once it has been confirmed by a Creative Director or Representative, you can send Deep Work an invoice or payment request.
Invoices or payment requests will only be paid on pre-agreed amounts. Any extra payments or expenses have to be pre-agreed before work commences.
Payment Route:
Please make sure you select the correct payment route below. Selecting the wrong payment route may result in a payment delay.

Project and team payment

For example, working on a project in a set role as a creative director, expert or collaborator.
Projects in USDC on Ethereum Mainnet:
Obol, Ridehere payments Please use the following Typeform to request payment: https://deepworkstudio.typeform.com/to/iTWaoH5r
Projects in xDAI on Gnosis Chain:
Projects not listed above Please use the following Typeform to request payment: https://deepworkstudio.typeform.com/to/hoyny2yl

Treasury payment (approved)

If a governance vote is successfully approved, you can request payment for tasks, jobs or claims to the Deep Work Treasury in xDAI or DEEP tokens.
Please use the following Typeform to request xDAI or DEEP tokens:

Consultancy payment

Creative Directors can claim pre-agreed amounts from the Creative Directors Pool Wallet. Please use the following Typeform to request xDAI:

Awareness payment

Community payment

Operations payment

Finance payment

Design (in-house) payment

Payment from Deep Work Studio Limited

Must be approved from Charlie or Andrej and follows a different method and invoicing process:

Payment Terms

Timing

Team Payments, Experts and Collaborators:
Payments requests received on the final day of the project*:
The project's creative director will make the payment within 5 working days of the project finishing - usually defined as the final presentation or retrospective.
For projects in USDC on Ethereum, payments received by the last working day of the month are paid on the 2nd working day of the month.
Creative Directors, Product Creators and Departments:
Payments requests received on the final day of the project:
The project's creative director will make the payment within 5 working days after receiving the final invoice from the client.
For projects in USDC on Ethereum, payments received by the last working day of the month are paid on the 2nd working day of the month. Once the final client invoice is paid.
Departments:
Team payments submitted before the 11pm GMT on the last day of the month:
Paid on the 5th working day of the following month by the department representative.
Details:
*Please note, if an invoice or payment request is not sent on the final project day, and the creative director has already made the team payments, the creative director may take up to 15 working days to complete the payment. This helps the creative directors make the payment on one day and not chase or pay individually.
If there is an error on your payment request or the wrong amount is requested, this may cause a delay.
We may have to delay or in extreme cases deny payment if a project is completed and thirty days pass without a payment request.

Rates

Deep Work will not pay invoices that have not been agreed or include rates that are above what is documented in our docs, discord, etc.
It is your responsibility to check the rate you should invoice with a Deep Work creative director before work commences. If it is higher than what is agreed or documented we can refuse payment of any excess.

Client non-payment

Client not paying upfront invoice:
Projects are not confirmed until the client has paid the upfront invoice. In the event the upfront invoice is not paid, there is no payment to anyone. It is the responsibility of team members, and the creative director to confirm the payment is made.
Client cancels after paying upfront invoice:
We've set up a financial structure so that once a client has paid the upfront invoice, team payments for the first part of the project are covered regardless of whether the client cancels at any point. There is additional team budget for the iterations that is paid proportionally, see the point regarding interim invoices for more details for what gets paid in this scenario.
In the case of a client not paying a final invoice:
  • Creative Directors and project % costs (see the project budget template for more information) do not get paid.
  • Team members are paid as normal
We've set up a payment structure so that Deep Work can cover costs but not cover Creative Directors as the result of the final invoice not being paid.
In the result of a client not paying a payment stage or interim invoice:
In extreme cases, a client may cancel or not pay at an interim payment stage. In this case:
  • Creative Directors (and any management roles) do not get paid
  • Team members are paid as normal, unless:
The project fees that have been invoiced to the client and paid do not cover the team members' costs. In this case, it is the responsibility of the creative director or finance management to calculate proportionally paying each team member a lower rate. They will send you instructions on how much to invoice.
For example:
  • A project has three stages of payment: Upfront $20,000, Milestone $10,000, Final $10,000
  • The total team cost (facilitators, product designers, and user researchers) is $25,000
  • The milestone payment is not made and the project can't cover costs by $5,000
  • The rate paid to the team is $5,000 less, shared between their rates proportional to the total team cost amount.
  • E.g. Facilitator rate $5,000, product designer $15,000, and user researcher $5,000.
  • They would each be able to invoice $4,000, $12,000, and $4,000 respectively.
  • There would be no further work to complete.