User Researcher
Here's a brief overview of what all things a User Researcher would be responsible of.

Role and responsibilities

As a user researcher, your task is to organise, run, interpret, summarise and present the results of 5 user interviews on the product designed by the team. This requires excellent writing skills and precise use of language to make testers feel comfortable while asking them questions about their honest thoughts. You are also responsible to guide the client through the findings in an honest manner, which highlights positive but also negative feedback while giving them confidence in the quality of the outcome and support with further improvements of the product.

Qualifications and Experience

  • Experience leading user interviews for research purposes, summarising empirical results and presenting them succinctly
  • Deep understanding of product design, user experience and client needs, with regards to product strategy.
  • Excellent verbal and written communication skills.
  • Confident communication with clients, expectation management and being able to make them feel comfortable regardless of their stress levels.
  • Understanding and interest in the evolving web3 space, its product challenges, blockchain applications and token economics.

Tools

  • High speed internet connection
  • High quality microphone
  • Note taking & writing application
  • Presentation software
  • Discord

Levels & Skills

Work etiquette

  • Please behave professionally and reduce visual noise on camera (items in background), auditory noise (background) and contextual noise (unnecessary words or comments) to a minimum.
  • Always listen to the client and pay attention to their needs.
  • Always-Be-Capturing. When someone speaks and the content of the conversation is important, write notes on a Miro board or in your personal notebook to make sure that you can refer back to them later.
  • Always have Discord open with the internal project channel for conversations with the team outside of Zoom.
  • Mute your phone and desktop notifications. You need to be 100% present in the workshops.
  • Don't eat, smoke or do any other activities during workshops. If you are not the main facilitator, turn off your camera in case you need to step away from the screen.

Invoicing

Remember to send us your invoice after the project is finished.
Last modified 4mo ago